Error messages inform users that something has gone wrong. But most of the messages fail to inform users about the “something” that has gone wrong or offer any kind of help.

The Wallet Story is a dramatized illustrative attempt on how, user-friendly error messages could be designed.

The first meeting

Sriraksha Krishnamurthy

UX Design Masters Student at Barcelona Technology School | Product Design Engineer at Mercedes-Benz R&D India | Loves Illustration |

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